Privacy policy

📅 Last Updated: September 29, 2026

At Acrylic World, we value your privacy and are committed to protecting your personal information. This website and store are operated by Acrylic World and powered by Shopify, which enables us to provide you with a seamless and personalized shopping experience.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, browse our products, make a purchase, use our services, or communicate with us.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

1. 📋 Personal Information We Collect

The term personal information refers to information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information that cannot reasonably identify you.

Depending on how you interact with our website and as permitted by applicable law, we may collect the following information:

  • 👤 Contact Information: Your name, billing address, shipping address, phone number, and email address.

  • 💳 Financial Information: Credit or debit card details, payment information, financial account details, transaction records, and payment confirmations.

  • 🔐 Account Information: Your username, password, security questions, preferences, and account settings.

  • 🛍️ Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your transaction history.

  • 💬 Communication Information: Information you provide when contacting our customer support team or communicating with us.

  • 📱 Device Information: Information about your device, browser, network connection, IP address, and other identifiers.

  • 🌐 Usage Information: Details about how and when you browse, navigate, and interact with our website and services.

2. 🔍 How We Collect Your Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, browse or use our services, contact us, or provide information through our website.

  • Automatically through our website: Through your device, cookies, and similar technologies when you access or use our services.

  • Through service providers: From third-party service providers who collect or process information on our behalf to support our business operations.

  • Through partners and third parties: From business partners or other third parties, where permitted by applicable law.

3. 🎯 How We Use Your Personal Information

We use your personal information for the following purposes:

🛒 Providing and Improving Our Services

We use your information to process payments, fulfill orders, arrange shipping, manage your account, remember your preferences, process eligible returns and exchanges, send order-related notifications, facilitate product reviews, recommend relevant products, and improve your shopping experience.

📢 Marketing and Advertising

We may use your information to send promotional offers, marketing communications, and advertisements through email, text messages, postal mail, or online platforms. These communications may be personalized based on your previous purchases, cart activity, and interactions with our website.

🛡️ Security and Fraud Prevention

We use your information to authenticate accounts, maintain secure transactions, detect and investigate fraudulent or unlawful activity, protect our customers, and safeguard our services.

If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other account access details with anyone.

💌 Customer Communication and Support

We use your information to respond to inquiries, provide customer support, address concerns, and maintain our relationship with you.

⚖️ Legal and Regulatory Compliance

We may process your information to comply with applicable laws, respond to valid legal requests from government or law enforcement authorities, participate in legal proceedings, enforce our policies, and investigate potential violations.

4. 🤝 How We Share Your Personal Information

We may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law. These circumstances may include:

  • Shopify and Service Providers: We may share information with Shopify and third-party providers that support payment processing, shipping, order fulfillment, data analytics, cloud storage, information technology, and customer support.

  • Business and Marketing Partners: We may share information with business and advertising partners to support marketing campaigns, personalized advertising, and promotional activities. These partners may process your information according to their own privacy policies.

  • With Your Consent: We may share information when you direct us to do so, request disclosure, or otherwise provide consent, such as when arranging product delivery or using social media integrations.

  • Within Our Business Group: We may share information with our affiliates or related business entities.

  • Legal and Business Transactions: We may disclose information to comply with legal obligations, respond to lawful requests, enforce our terms and policies, protect our rights and customers, or facilitate business transactions such as a merger or bankruptcy.

Depending on your location, you may have the right to opt out of certain sharing activities used for targeted advertising.

5. 🛍️ Our Relationship with Shopify

Our online store is hosted by Shopify, which collects and processes personal information about your access to and use of our services to operate and improve the shopping experience.

Information submitted through our website may be transmitted to Shopify and shared with third parties, including providers located in countries other than your own, where necessary to deliver and improve our services.

We may also use enhanced Shopify features that rely on information about your interactions with our store, other merchants, and Shopify to support business growth and improve our services.

For more information about Shopify's privacy practices and your available rights, please visit:

6. 🌐 Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or online platforms that are not operated or controlled by Acrylic World.

We encourage you to review their privacy policies, security practices, and terms before sharing any personal information with them.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites. Information shared on public or semi-public platforms, including social media, may be visible to other users or third parties.

The presence of a third-party link on our website does not automatically mean that we endorse the website or its operators.

7. 🧒 Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children below the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that your child has provided us with personal information, you may contact us using the details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age, as those terms are defined under applicable law.

8. 🔐 Security and Retention of Information

We take reasonable steps to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute protection against every possible security risk.

Information transmitted over the internet may not always be secure. We recommend avoiding unsecured communication channels when sharing sensitive or confidential information.

We retain personal information for as long as necessary to:

  • Maintain your account and provide our services.

  • Fulfill orders and manage customer relationships.

  • Comply with legal and regulatory obligations.

  • Resolve disputes and enforce agreements or policies.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. ✅ Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

  • 👁️ Right to Access: Request access to the personal information we hold about you.

  • 🗑️ Right to Deletion: Request the deletion of your personal information, subject to applicable legal requirements.

  • ✏️ Right to Correction: Request corrections to inaccurate or incomplete personal information.

  • 📂 Right to Data Portability: Request a copy of your personal information or, in certain circumstances, ask us to transfer it to another party.

  • 📩 Marketing Preferences: Unsubscribe from promotional emails using the unsubscribe option provided in our communications.

Even if you opt out of promotional emails, we may continue sending essential non-promotional communications, such as order confirmations, shipping updates, and account-related messages.

To exercise your rights, you may use the options available on our website or contact us directly.